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Rob Ford — Commercial & Residential Realtor, Realty One Group

What is your organization’s role in advancing affordable housing or financial inclusion in your community, and how has your work connected with CONVERGENCE?

My work in the affordable housing and community development space is grounded in both my past public service and my current work on the front lines of the housing market. I previously served for 23 years as an executive leader with the U.S. Department of Housing and Urban Development (HUD), where I worked closely with local governments, housing authorities, nonprofit developers, and financial institutions to expand access to affordable housing and stabilize communities.

Today, I continue that work in a different capacity as a licensed Realtor serving Pennsylvania and Maryland. In my role as a Realtor, I work directly with individuals and families navigating the housing market, including first time homebuyers, renters seeking stability, and investors interested in responsible housing development. This vantage point allows me to see the real challenges families face when trying to access housing and financing.

My work often intersects with community organizations, lenders, and nonprofit partners to help clients understand programs such as down payment assistance, credit improvement strategies, and pathways to sustainable homeownership. Through these connections, my work naturally aligns with the goals of CONVERGENCE, which focuses on bringing multiple sectors together to expand financial inclusion and housing opportunity.

How has CONVERGENCE supported your efforts or strengthened local partnerships? What unique value has it brought to your work?

CONVERGENCE has been valuable in helping create a shared table where organizations that might not typically work together can align around practical solutions. In Philadelphia and across the region, the ability to bring together financial institutions, housing practitioners, nonprofit organizations, and community leaders creates momentum that individual organizations often cannot generate on their own.

From my perspective as a Realtor working directly with clients in the housing market, the value of these partnerships is very real. Families often need more than just access to a mortgage. They may need financial counseling, credit repair guidance, or access to down payment assistance programs. CONVERGENCE helps connect the ecosystem of organizations that can provide those resources and make homeownership more achievable.

Have you implemented or benefited from any programs, pilots, or initiatives (e.g., credit-building, down payment assistance, career fairs) that have contributed to the goals of CONVERGENCE? What lessons or successes could inform other communities?

Across the Philadelphia region, there are several initiatives that align with the goals of CONVERGENCE, particularly those focused on expanding pathways to homeownership and strengthening financial readiness. These include credit building initiatives, down payment assistance programs, and partnerships between nonprofits and lenders to prepare first time homebuyers.

In my work as a Realtor, I frequently connect clients to these types of resources so that they can become mortgage ready and financially prepared to purchase a home. Helping clients navigate these programs is often the difference between someone remaining a renter indefinitely and becoming a homeowner.

In addition to homeownership pathways, I have also worked with nonprofit organizations and community leaders on early stage development concepts that combine housing with supportive services. One lesson that consistently emerges is that housing solutions are most successful when they involve collaboration across sectors including financial institutions, nonprofits, developers, and local government partners.

Have you hosted or participated in events (e.g., workshops, homebuyer education, financial literacy programs, career fairs) that have advanced CONVERGENCE’s mission? What lessons or successes could you share?

Throughout my career, both during my time at HUD and now in my current work, I have participated in and supported many events focused on housing opportunity and financial inclusion. These have included homebuyer education discussions, community development roundtables, and collaborative conversations between housing practitioners, lenders, and nonprofit organizations.

As a Realtor, I also view everyday client engagement as part of this work. Many of the people I work with are first time buyers who benefit from education about the homebuying process, credit preparation, and available financial resources. Sharing that information and connecting people with the right partners helps advance the broader goals of expanding access to homeownership.

One of the biggest lessons from these engagements is that long term relationships and trust across sectors are essential. When organizations work together consistently, they are able to move beyond identifying challenges and begin implementing real solutions.

What additional support, content, or collaboration opportunities would you like to see from the CONVERGENCE Knowledge Community? Would you be open to contributing or presenting in future sessions?

The CONVERGENCE Knowledge Community has the potential to become an important platform for practitioners across the country to learn from one another. I would be interested in seeing practical case studies, tools, and examples of successful cross sector partnerships that communities can replicate.

I would also welcome opportunities to contribute or participate in future sessions. In particular, I believe there is value in discussions that connect housing practitioners, Realtors, lenders, and nonprofit organizations so that we can better align our efforts to expand homeownership opportunities and strengthen communities.

Quote on CONVERGENCE

Cross sector collaboration like CONVERGENCE matters right now because the housing challenges facing our communities are complex and interconnected. When lenders, nonprofits, Realtors, public agencies, and community leaders work together with a shared purpose, we create stronger and more sustainable pathways to housing opportunity.